Privacy Policy

Privacy Policy for Casatrance Introduction This Privacy Policy outlines how Casatrance collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. Information We Collect We may collect personal information from you when you interact with our services. We collect information through several channels including our website forms, telephone, in-person meetings, and third-party advertising platforms including Meta (Facebook and Instagram) Lead Ads and Google Lead Forms, where you have submitted your details through advertisements we have run on those platforms. The types of information we collect include but are not limited to: Personal Information: Name, contact details (email address, phone number), and demographic information. Financial Information: Payment information for property transactions (if applicable). Property Information: Information related to your property preferences, location, and requirements. Online Information: Information collected through our website, such as IP address, browser type, and cookies. How We Use Your Information We may use your personal information for the following purposes: To provide you with real estate services and information. To communicate with you regarding your inquiries, property listings, and updates. To process property transactions and related financial matters. To improve our services and offerings. To comply with legal and regulatory requirements. Sharing of Information We may share your personal information with: Our affiliated companies or partners involved in the property transaction. Third-party service providers who assist us in operating our business. Government authorities or law enforcement agencies as required by law. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Data Retention We retain your personal information only as long as necessary for the purposes described in this policy. Lead and enquiry information is retained for up to 3 years from your last interaction with us, after which it is deleted unless required to be retained by law. Transaction-related records (booking forms, sale agreements, payment receipts, and KYC documents) are retained for 7 years to comply with Indian tax, real estate, and financial regulations. Your Rights You have the right to access, rectify, or delete your personal information. You can also request to restrict the processing of your personal information or object to certain processing activities. To exercise any of these rights, please contact us at contact@casatrance.com. To request deletion of your data, please see our Data Deletion page at https://www.casatrance.com/data-deletion. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: contact@casatrance.com